Modellera DET avdelningen på Genentech
November 7, 2007 by Raj Sheelvant
Pierce is a not intimidated with the trend where their IT department does the bidding for the IT project against outsourcing firms.
By understanding their core competencies and recognizing the priorities, the internal IT department has a huge advantage in building software applications and tools that will create and sustain Genentech’s competitive advantage.
Popularity: 48% [?]
Related posts:
Comments (5)
How can Mr. Pierce promote empathy when he lays off 45 employees the week before Thanksgiving, especially the department that was most tightly engaged to its customers? IT hires people with passion, the soft skills, with minimal technical skills. Genentech should think long and hard about outsourcing the whole IT department, as it is over $10 million in budget, under delivers on its projects, and does not even support the core of Genentech’s business.
Who wrote this article? Todd Pierce himself? It’s straight out of Science Fiction.
Todd runs IT as an unenlightened despot, accepting no thought that is different, let alone counter, to his. Morale is horrible in CIT. Many former employees have sued Genentech over Pierce’s firing policies, and only G-Tech’s formidable legal crew has kept these at bay. They can’t fire Pierce, as it would be an admission of guilt.
Pierce had the same reputation in Santa Clara.
If I were running an IT organization, I’d look at what Pierce is doing, and do the opposite. That would be successful.
From the FT article “Genentech’s tech team is “empathy-driven – that’s our core competence and differentiation,” explains Mr Pierce, whose official title is VP of CIT [Corporate IT].”
Hmmm… looks like FT did not get their facts checked before publishing the article..
Haha, that’s a funny article! They should have interviewed CIT customers, who actually think CIT customer service is a joke. CIT is a completely dysfunctional organization built around the cult of Todd. Anyone within the company and particularly the department knows the truth.
Is this article for real?