Millennials’ Impact on Organization Structure
February 17, 2010 by Raj Sheelvant
Accenture High Performance IT research program titled “Jumping The Boundaries Of Corporate IT“, which surveyed 5,595 students and young workers in 13 countries. It uncovers how the Millennial generation uses technology and confirms the Millennial archetype—global citizen, eager adopter of new technologies, willing to improvise to get the job done—but identifies regional differences for CIOs eager to create a technology environment that enables high performance. Click here for an interactive map showing Millennials’ profiles by country.
The study also finds that these millennials have different skillsets and approaches for solving problems and this has a far reaching implication on the corporations. Information Week article titled “Global CIO: Accenture Millenials Study: The IT Revolution Has Begun” points that “As businesses return to growth mode and start hiring in substantial numbers, they will once again face intense competition for certain skills and top talent. Millennials will be the bulk of new hires over the next two decades, so conventional command-and-control cultures could be at risk in this regard.” Since the companies will heavily depend on these young workers with new ideas, new expectations, and new attitudes, the organization culture has to change. With collaborative mind set, these millennials’ will not be able to function optimally within the current organization structure where innovation plays central role in fostering growth. Decentralized innovation is the future. The Information Week article further states that “Millennials are more intimate with technology than any previous generation. Even high school interns can now add value. Companies that figure out how to tap younger workers’ tech savvy and listen to their ideas in a productive way will likely enjoy an increasingly strong innovation-based competitive advantage. CIOs need to be able to see the massive potential and encourage an environment of shared learning that enriches both traditional workers and the new-wave Millenials. It’s not unlike lots of other revolutionary impacts on the IT world that CIOs have had to learn how to master—except that the stakes might be higher.”
The gist of the study is that the companies are dealing with a generation that’s incredibly knowledgeable and sophisticated about technology and a generation that’s grown up never known anything but ubiquitous, instantaneous, wireless connectivity to everything. It’s imperative that the companies change to take advantage of this new generation.
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