HR and IT Strategy
August 12, 2007 by Raj Sheelvant
IT is knowledge based and one of the important issues faced by IT management is ‘people issue’. This issue not only revolves around hiring, training etc. that can be classified as ‘Talent Management’, it also involves cultural issues (both organizational and country culture as more and more organization become global). In this evolving complexity, one department that needs to be at the center of this is Human Resource. It appears that HR is left standing on the sideline and is not providing a viable pan organizational solution. HR management still looks at knowledge industry from a manufacturing perspective. HR organization has not evolved to meet the challenges of Knowledge Industry. The solution they have in place is archaic. For Ex: “Let’s move the resources around…” is the usual mantra for Resource Allocation. This made sense for low skilled work with minimal training requirement. It does not work for IT department. You cannot move advanced .Net developer to be advanced Java developer with a week of training.
Problem is not with HR management alone. I think the blame mainly falls on the CxOs – many of whom think HR as a ’second class’ organization and do not involve them in evolution of a business strategy. How can HR understand the strategic needs an organization if they are not involved in the process? HR should and must plan a pivotal role in the business strategy because sustaining a competitive advantage is mainly people centric.
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