Business Flow Modeling Critical for ERP implementation
November 2, 2009 by Raj Sheelvant
Great article titled “CIO: Don’t attempt BPM system without mapping process flows” by Niel Nickolaisen on importance of understanding process flow before selecting Business Process Management (BPM) system. Niel writes how he always organizes, streamlines and simplifies transactional processes as part of BPM projects. He says he always manually map processes as part of any system requirements-gathering exercise.
Niel notes that process mapping makes the process visual. With the process visual, he can objectively assess the usefulness and quality of the process steps and find ways to streamline and improve the process. After implementing the process changes, he uses BPM tools to help automate and manage the process. The other advantage of making the process visible is that all the stakeholders can comfortably go to the next step and selecting ERP for BPM.
I think Niel makes a critical point here. Any ERP implementation will not be successful until the business process in mapped into some simple visual representation. The end consumers need to understand and then simplify their business process before implementation of ERP. In the end you not only want to automate the business process but you need to streamline it.
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